Defects: The vehicle does not comply with the Consumer Goods (Quad Bikes) Safety Standard 2019. The vehicle has not been fitted with the required reflex reflectors, correct age warning label and the spark arrestor may not comply with Safety Standard. The user manual supplied with the vehicle was missing required rollover safety information. The vehicle should not be used by children under the age of 10.
Hazards: If the vehicle is not fitted with the required reflex reflectors, spark arrestor, age warning labels or if users are not provided with information relating to the stability of the vehicle, there may be an increased risk of fire, serious injury or death.
What to do: Affected owners will be contacted directly. The vehicle should not be used by children under the age of 10. When parts become available in mid November 2021, consumers will be advised to contact their authorised Crossfire Dealer to organise an inspection and repair of the vehicle, free of charge.
The user manual was recently updated to include rollover safety information and is available for download via the ‘Support’ section of the Crossfire website at https://crossfiremotorcycles.com/support/. You may also request a hard copy of the updated user manual from Crossfire directly via 02 8783 8411 or email@example.com, or from your closest authorised Crossfire dealer.
Contact details: For more information, please contact your nearest authorised dealer, or Crossfire directly by phone on 02 8783 8411 or via email at firstname.lastname@example.org. A list of authorised dealers and more information is available at https://www.crossfiremotorcycles.com/.