Recall General Information

/Recall General Information
Recall General Information2021-10-27T09:38:04+00:00

Product Safety Recall

Crossfire Territory 500 All Terrain Vehicle (ATV)

Model Years 2020-2021

Sold by Crossfire Motorcycles and Authorised Dealers between
14 December 2020 and 20 May 2021

Vehicles built between September 2020 and March 2021
Defect: The product does not comply with the Consumer Goods (Quad Bikes) Safety Standard 2019.

The vehicle has not been fitted with the required reflex reflectors.

Hazard: If the vehicle is not fitted with the required reflex reflectors, there may be an increased risk of serious injury or death.

What to do: Affected owners will be contacted directly. Affected owners should contact their nearest authorised Crossfire dealer, or Crossfire directly, to arrange for an inspection and repair of the vehicle.

The user manual is available for download via the ‘Support’ section of the Crossfire website at http://crossfiremotorcycles.com/support/. You may also request a hard copy of the updated user manual from Crossfire directly via 02 8783 8411 or sales@crossfiremotorcycles.com.au, or from your closest authorised Crossfire dealer.

Contact details: For more information, please contact your nearest authorised dealer, or Crossfire directly by phone on 02 8783 8411 or via email at sales@crossfiremotorcycles.com. A list of authorised dealers and more information is available at http://www.crossfiremotorcycles.com/.

See productsafety.gov.au for Australian product recall information

Product Safety Recall

Crossfire X300 All Terrain Vehicle (ATV)

Sold by Crossfire Motorcycles and Authorised Dealers between 25 October 2020 and 10 June 2021

Vehicle built between October 2020 and January 2021

 

Defects: The product does not comply with the Consumer Goods (Quad Bikes) Safety Standard 2019.

The vehicle has not been fitted with the required reflex reflectors and kill switch.

Hazards: If the vehicle is not fitted with the required reflex reflectors or kill switch, there may be an increased risk of serious injury or death.

What to do: Affected owners will be contacted directly. Affected owners should immediately stop using the vehicle and contact their nearest authorised Crossfire dealer, or Crossfire directly, to arrange for an inspection and repair of the vehicle.

The user manual is available for download via the ‘Support’ section of the Crossfire website at http://crossfiremotorcycles.com/support/. You may also request a hard copy of the updated user manual from Crossfire directly via 02 8783 8411 or sales@crossfiremotorcycles.com.au, or from your closest authorised Crossfire dealer.

Contact details: For more information, please contact your nearest authorised dealer, or Crossfire directly by phone on 02 8783 8411 or via email at sales@crossfiremotorcycles.com. A list of authorised dealers and more information is available at http://www.crossfiremotorcycles.com/.

See productsafety.gov.au for Australian product recall information

Product Safety Recall

Kanga 90 ATV

Crossfire Kanga 90 All Terrain Vehicle (ATV)

Model Years 2020-2021

Sold by Crossfire Motorcycles and Authorised Dealers between 14 October 2020 and 21 December 2020

Vehicle built between October 2020 and January 2021

 

Defects: The vehicle does not comply with the Consumer Goods (Quad Bikes) Safety Standard 2019. The vehicle has not been fitted with the required reflex reflectors, correct age warning label and the spark arrestor may not comply with Safety Standard. The user manual supplied with the vehicle was missing required rollover safety information. The vehicle should not be used by children under the age of 10.

Hazards: If the vehicle is not fitted with the required reflex reflectors, spark arrestor, age warning labels or if users are not provided with information relating to the stability of the vehicle, there may be an increased risk of fire, serious injury or death.

What to do: Affected owners will be contacted directly. The vehicle should not be used by children under the age of 10. When parts become available in mid November 2021, consumers will be advised to contact their authorised Crossfire Dealer to organise an inspection and repair of the vehicle, free of charge.

The user manual was recently updated to include rollover safety information and is available for download via the ‘Support’ section of the Crossfire website at http://crossfiremotorcycles.com/support/. You may also request a hard copy of the updated user manual from Crossfire directly via 02 8783 8411 or sales@crossfiremotorcycles.com.au, or from your closest authorised Crossfire dealer.

Contact details: For more information, please contact your nearest authorised dealer, or Crossfire directly by phone on 02 8783 8411 or via email at sales@crossfiremotorcycles.com. A list of authorised dealers and more information is available at http://www.crossfiremotorcycles.com/.

See productsafety.gov.au for Australian product recall information

Product Safety Recall

Crossfire Mustang 250 All Terrain Vehicle (ATV)

Model Years 2020-2021

Sold by Crossfire Motorcycles and Authorised Dealers between 14 October 2020 and 21 May 2021

Vehicles built between August 2020 and March 2021

 

Defects: The product does not comply with the Consumer Goods (Quad Bikes) Safety Standard 2019. The vehicle has not been fitted with the required reflex reflectors and the spark arrestor may not comply with safety standard.

Hazards: If the vehicle is not fitted with the required reflex reflectors or spark arrestor, there may be an increased risk of fire, serious injury or death.

What to do: Affected customers will be contacted directly. Affected owners should contact their nearest authorised Crossfire dealer, or Crossfire directly, to arrange for an inspection and repair of the vehicle.

The user manual was recently updated to include rollover safety information and is available for download via the ‘Support’ section of the Crossfire website at http://crossfiremotorcycles.com/support/. You may also request a hard copy of the updated user manual from Crossfire directly via 02 8783 8411 or sales@crossfiremotorcycles.com.au, or from your closest authorised Crossfire dealer.

Contact details: For more information, please contact your nearest authorised dealer, or Crossfire directly by phone on 02 8783 8411 or via email at sales@crossfiremotorcycles.com. A list of authorised dealers and more information is available at http://www.crossfiremotorcycles.com/.

See productsafety.gov.au for Australian product recall information

Product Safety Recall

Crossfire Rover 125 All Terrain Vehicle (ATV)

Model Years 2020-2021

Sold by Crossfire Motorcycles and Authorised Dealers between 14 October 2020 and 30 April 2021

Vehicles built between August 2020 and January 2021

 

Defects: The product does not comply with the Consumer Goods (Quad Bikes) Safety Standard 2019. The vehicle has not been fitted with the required reflex reflectors, correct age warning label and the spark arrestor may not comply with Safety Standard. The vehicle should not be used by children under the age of 16.

Hazards: If the vehicle is not fitted with the required reflex reflectors, spark arrestor or age warning labels, there may be an increased risk of fire, serious injury or death.

What to do: Affected owners will be contacted directly. The vehicle should not be used by children under the age of 16. When parts become available in late November 2021, consumers will be advised to contact their authorised Crossfire Dealer to organise an inspection and repair of the vehicle, free of charge.

The user manual is available for download via the ‘Support’ section of the Crossfire website at http://crossfiremotorcycles.com/support/. You may also request a hard copy of the updated user manual from Crossfire directly via 02 8783 8411 or sales@crossfiremotorcycles.com.au, or from your closest authorised Crossfire dealer.

Contact details: For more information, please contact your nearest authorised dealer, or Crossfire directly by phone on 02 8783 8411 or via email at sales@crossfiremotorcycles.com. A list of authorised dealers and more information is available at http://www.crossfiremotorcycles.com/.

See productsafety.gov.au for Australian product recall information

Product Safety Recall

Trex 110

Crossfire Trex 110 All Terrain Vehicle (ATV)

Model Years 2020-2021

Sold by Crossfire Motorcycles and Authorised Dealers between 14 October 2020 and 24 April 2021

Vehicles built between August 2020 and June 2021

 

Defects: The product does not comply with the Consumer Goods (Quad Bikes) Safety Standard 2019. The vehicle has not been fitted with the required reflex reflectors, correct age warning label and the spark arrestor may not comply with Safety Standard. The vehicle should not be used by children under the age of 10.

Hazards: If the vehicle is not fitted with the required reflex reflectors, spark arrestor or age warning labels, there may be an increased risk of fire, serious injury or death.

What to do: Affected owners will be contacted directly. The vehicle should not be used by children under the age of 10. When parts become available in mid November 2021, consumers will be advised to contact their authorised Crossfire Dealer to organise an inspection and repair of the vehicle, free of charge.

The user manual is available for download via the ‘Support’ section of the Crossfire website at http://crossfiremotorcycles.com/support/. You may also request a hard copy of the updated user manual from Crossfire directly via 02 8783 8411 or sales@crossfiremotorcycles.com.au, or from your closest authorised Crossfire dealer.

Contact details: For more information, please contact your nearest authorised dealer, or Crossfire directly by phone on 02 8783 8411 or via email at sales@crossfiremotorcycles.com. A list of authorised dealers and more information is available at http://www.crossfiremotorcycles.com/.

See productsafety.gov.au for Australian product recall information

Product Safety Recall

Crossfire Motorcycles Pty Ltd — Crossfire X2 All Terrain Vehicle (ATV) MY2020-2021

Model Years 2020-2021

Vehicles built between September 2020 and March 2021

 

190 affected vehicles

What are the defects?
The product does not comply with the Consumer Goods (Quad Bikes) Safety Standard 2019.
The vehicle has not been fitted with the required reflex reflectors, correct age warning label or correct kill switch.
The vehicle should not be used by children under the age of 16.

What are the hazards?
If the vehicle is not fitted with the required reflex reflectors, kill switch or age warning labels, there may be an increased risk of serious injury or death.

What should consumers do?
Affected owners will be contacted directly. Affected owners should immediately stop using the vehicle and contact their nearest authorised Crossfire dealer to arrange for an inspection and repair of the vehicle.

 

The user manual is available for download via the ‘Support’ section of the Crossfire website at http://crossfiremotorcycles.com/support/. You may also request a hard copy of the updated user manual from Crossfire directly via 02 8783 8411 or sales@crossfiremotorcycles.com.au, or from your closest authorised Crossfire dealer.

Contact details: For more information, please contact your nearest authorised dealer, or Crossfire directly by phone on 02 8783 8411 or via email at sales@crossfiremotorcycles.com. A list of authorised dealers and more information is available at http://www.crossfiremotorcycles.com/.

See productsafety.gov.au for Australian product recall information