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FAQ2022-10-12T21:41:57+10:00

Frequently asked questions (FAQ) regarding Crossfire Motorcycles products (ATV, UTV and Motorbikes), parts, warranties and terms and conditions.

If you cannot find what you’re looking for, please try our Support and Contact pages for more information.

All prices are GST inclusive but exclude dealer delivery, freight, and assembly charges.
Products damaged in transit will not be covered unless you have chosen Transit Insurance option ($55) at the time of purchase. If you have paid for Insurance, and you have received any item damaged in transit or missing components, please advise us within 1 week of receiving the product. All claims after 1 week will not be accepted.

All products are inspected prior to packaging and dispatch. We warrant that all products are free from defect, and we will replace or repair any part that proves to be defective, at no charge, when your claim is under warranty.

Crossfire ATVs, UTV and Motorbikes are covered by Parts Only Warranty ranging from 3 months up to 1 year.

  • All Motorbikes – 3 months
  • Kanga 90, Kanga 110, Brumby 125, Tonka 125, Mustang Evo 2 and Evo 3 – 3 months
  • 2200GT – 6 months, unless used for racing where no warranty is provided
  • Scout 250, Workmate 400, Rubicon 500, Trident 550, 1100GT – 1 year
Feel free to contact us directly with any specific questions.
Please view out Dealers page to find a Crossfire Authorised Dealership.
All prices specified on this site are in Australian dollars and the products described and the offers made on this website are only available to residents of Australia.
Pricing2014-02-21T12:07:38+10:00

All prices are GST inclusive but exclude dealer delivery, freight, and assembly charges.

Does Crossfire offer postage & transit insurance?2022-07-06T17:42:51+10:00

Products damaged in transit will be covered if you have selected the Transit Insurance option ($55) at the time of purchase. If you have paid for insurance and you receive any item damaged in transit or missing components, please advise us within 1 week of receiving the product. Any claims lodged after 1 week will not be accepted.

What warranties does Crossfire offer on their products?2022-07-06T17:40:30+10:00

All products are inspected for quality prior to packaging and dispatch. We warrant that all products are free from defect, and we will replace, repair or refund any part that proves to be defective, at no charge, while your vehicle is under warranty.

Crossfire ATVs, UTVs, Go Karts and Motorbikes are covered by a limited warranty ranging from 6 months up to 2 years* from date of purchase.

  • Vehicles up to and including 250cc (excluding the 250GT) are covered by 6 months warranty, which is extended to 12 months if the 1-month and 6-month services are completed by a Crossfire Dealer. Please make sure you retain proof of service.
  • All vehicles above 250cc (including 250GT) and electric UTVs are covered by 12 months warranty, which is extended to 24 months if the 1-month and 6-month services are completed by a Crossfire Dealer. Please make sure you retain proof of service.
  • Batteries that fail under warranty will be replaced on a pro-rata cost basis calculated from the remaining warranty period of the Crossfire vehicle to which this warranty pertains.
  • Vehicle starting batteries are warranted for a period of 12 months for domestic use and 6 months commercial hire / industrial use.
  • Electric Vehicle batteries are warranted for a period of 24 months from date of purchase.

For full warranty terms and conditions CLICK HERE.

How can I contact Crossfire directly?2018-09-21T16:53:30+10:00

Feel free to contact us directly with any specific questions.

Where can I purchase a Crossfire product from?2018-09-21T16:53:30+10:00

Please view out Dealers page to find a Crossfire Authorised Dealership.

What currency are your pricing figures?2014-01-10T02:01:49+10:00

All prices specified on this site are in Australian dollars and the products described and the offers made on this website are only available to residents of Australia.

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